Zebrainy FAQ

What is Zebrainy?

It's an educational game for children. Here the child gradually learns letter by letter how to make syllables, and then words. We use a method that is based on the common psychoneurological approach of how to learn while playing games.

How can I start playing?

Just download the application in the App Store.
Android: https://play.google.com/store/apps/details?id=com.zebrainy.skazbuka&hl=en
Apple: https://apps.apple.com/us/app/zebrainy-kids-learning-games/id1395112217
Then please follow the steps to subscribe.

How can I subscribe?

Once you open the app for the first time, it will ask for a subscription. Once you complete all steps, you will be able to start the game.

Are there any ads in the app?

No. We believe that ads can negatively affect children’s minds. Many apps ignore this fact, but we do not.

We were playing and reached the night island, and then Zebra fell asleep. Can we still continue?

There’s a time limit in the application. At a certain point, night comes in Fairyland, and the child can only play new levels with the Zebra the next day. This was done on the advice of children’s neuropsychologists, so that the child could not overuse the app, and could develop self-control.

How can I add a new profile for my child?

Go to the game menu located in the top right corner, and click on the name of the child whose data you have already entered. Then click the "Add" button at the bottom. Give the child a different name, enter their age and interests. When changing from one child to another, click on the name of the child about to play in the settings.

How can I start a new game?

Go to the menu in the top right corner, then click "Children", and "Add". Add a new name, for example, "Kate 2" and start a new game.

There is no sound in the app.

Please go to the game menu in the top right corner and click on "Sound". You can adjust the sound level here. It may be set to minimum. If this doesn’t work, check the "Call/Silent" switch on the top left of your device. If none of the above helps, try to uninstall Zebrainy and reinstall it.

Can we play on other devices?

Download the application to a second device and sign in with the same Apple ID or Google account. Using the same subscription, you can play on both devices. The child’s progress will be saved.

How can I cancel subscription?

You can do that in Play Store where you have downloaded the app. Here are the links with steps:
canceling your subscription in Android: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
canceling your subscription in iOS: https://support.apple.com/en-us/HT202039