Zebrainy FAQ

What is Zebrainy?

It is an educational game for children. Here the child gradually learns letter by letter, making syllables, and then words. That is based on the common psychoneurological approach when you learn while playing.

How can I start playing?

Just download the application in Store. Android: https://play.google.com/store/apps/details?id=com.zebrainy.skazbuka&hl=ru Apple: https://apps.apple.com/ru/app/id1395112217 Then please follow the steps for subscription.

How can I subscribe?

Once you open the app at the first time, it will ask for a subscription. When the steps are done, you will be able to start the game.

Are there any ads in the app?

No. We are sure ads can affect children’s minds. Lots of apps ignore this fact, but we do not.

We were playing and reached the night island and then Zebra fell asleep. Can we go ahead?

There’s a time limit in the application. At a certain point, the night comes in the fairyland, and the child can play new levels with the Zebra only the next day. This was done on the advice of children’s neuropsychologists, so that the child should not overuse the gadget and could develop the self-control skill.

How can I add a new child profile?

Go to the game menu, the button is in the top right corner, and click on the name of the child whose data you have already entered. Then click the Add button at the bottom. Give the child a different name, enter their age and interests. Passing your device from one child to another, click on the name of the child about to play in the settings.

How do I start the game over?

Go to the menu on the right at the top, click Children and Add. Add a new name, for example, Kate 2, and start a new game.

There is no sound in the app.

Please go to the game menu on the right at the top and click on Sound. You can adjust the sound level here. Maybe it is at its minimum value. If it doesn’t work, check the Call/Silent switch on the top left of your device. If none of the above helps, try to uninstall Zebrainy and reinstall it.

Can we play on other devices?

Download the application to a second device and sign in with the same Apple ID or Google account. Using the same subscription, you can play on both devices. The child’s progress will be saved.

How can I cancel subscription?

You can do that in Play Store where you have downloaded the app. Here are the links with steps: canceling your subscription in Android: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=ru canceling your subscription in iOS: https://support.apple.com/ru-ru/HT202039